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Customer Relation Managment

A Customer Relationship Management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media and facilitates team communication. Cloud-based CRM systems offer complete mobility and access to an ecosystem of bespoke apps.

    Details

FEATURES

Contact Management

This allows users to segment your contacts into groups to organize and better cater to them.It also improves the personalization of all contacts with customers, making them feel important and catered to.

Manage Orders

Manage your offline and online orders with our efficient order management system. Also, you can create purchase orders, backorders and drop shipments, all in a single inventory management application.

Leads Management

This technology allows a business to determine the best customers to follow up with based upon demographic and psychographic factors. Like lead scoring, it improves the efficiency and productivity of your sales team.

Workflow and Approvals

It can facilitate optimization by automating processes like data collection, data analysis, marketing campaigns and other tasks that were previously done manually.

Mobile CRM

Everyone has a smartphone these days, so it makes sense to utilize the amazing technology inside them to benefit your business. Take customer relationship management on a remote device using mobile CRM programs and apps.

Email Integration

You can now gain all of the automation and the organization of a dedicated email client inside of your CRM user interface.

ADDITIONAL FEATURES

Extra Features
  • Chat Integration

  • Sales Analytics

  • Sales Forecasting

  • Sales Force Automation

  • Sales Team and Customer Opportunity Management